Sydney Booking Centre
- FAQ -

How can I book a tour?

To book a tour, you can:
     - Come to one of our offices located in The Rocks (31st Playfair St, The Rocks Sydney)
     - Call us:
          T. 9251 0588 (10:00-17:00)
          M. 0488 114 114 (17:00-21:00)
     - Online

What are the methods of payment?

You can pay by:
     - Cash
     - Credit Card-Online No Extra Charge Or Office
        Visa and MasterCard (Surcharge of 2.5%) EFTPOS (Surcharge of 2.5%)
     - Online ONLY $2.98 Booking Fee
Fares are in Australian currency and it includes GST.

Where are the pick-up locations?

There is a complementary hotel pick-up at various locations within the CBD area. If the bus is unable to pick you up from your hotel, the closest hotel pick-up will be recommended. (Blue Mountains $79 Limited Pick up Service )

What time do I get picked up and when do we return?

You will be picked up from a hotel from 7:00 to 8:00 and you will return around 18:00.
Sydney Booking Centre can't guarantee pick up or drop off times and are not liable for passenger failure to connect with other service.

What is the age limit for an infant and child?

Adult (Age 14+)
Child (Age 3-13)
Infant (Age 0-2)

Are there any overnight tours?

There are not overnight tours; there are only one day tours available.

Refund and Cancellation policy

Do I get a refund if I miss the bus because I was late? Or Lost Voucher

There are no refunds for those who are late for their pick-up & Lost Voucher

Do I get a refund if I decide to cancel the day before

If you cancel within 24 hours from the tour, we will NO-refund of the fare.(Within 48hours 100% Cancellation fee) If you exceed the 48 hours and cancel within 72 hours, we can refund only 50% of the fare

COPYRIGHT @ Sydney Booking Centre 2011 All Right Reserve
ABN: 40 135 340 340